HomeClose vs Capsule CRM
Updated March 2026 · Independent Analysis

ClosevsCapsule CRM

Capsule CRM starts at $21/mo, 57% cheaper than Close's $49/mo. Close is rated higher at 4.7/5 vs Capsule CRM's 4.6/5.

C
Close

CRM built for inside sales teams with built-in calling and email

4.7/5Founded 20137K+ companies users
Try Close Free →
C
Capsule CRM

Smart, simple online CRM for managing contacts and sales pipeline

4.6/5Founded 200910K+ companies users
Try Capsule CRM Free →

⚡ Quick Stats

Avg Rating
🏆 Close wins
💰
Starting Price
Close$49/mo
🏆 Capsule CRM wins
🔧
Features
🏆 Close wins
🎁
Free Plan
🏆 Capsule CRM wins

📊 Ratings Breakdown

C

Close

4.7/5 avg
G2 Score4.7/5
Capterra Score4.7/5
Overall Avg4.7/5
C

Capsule CRM

4.6/5 avg
G2 Score4.7/5
Capterra Score4.5/5
Overall Avg4.6/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Close if you need:
  • Built-in Calling
  • Email Sequences
  • SMS
  • Pipeline Management
  • Power Dialer
Try Close Free →
Choose Capsule CRM if you need:
  • Contact Management
  • Sales Pipeline
  • Task Management
  • Calendar
  • Email Integration
Try Capsule CRM Free →

🔧 Feature Comparison

Close uniquely offers Built-in Calling, Email Sequences, SMS. Capsule CRM uniquely offers Contact Management, Sales Pipeline, Task Management. Both share 5 features including Custom Fields, Reporting, Integrations.

Feature
Close
Capsule CRM
Custom Fields
Reporting
Integrations
API
Mobile App
Built-in Calling
Email Sequences
SMS
Pipeline Management
Power Dialer
Predictive Dialer
Workflows
Call Recording
Lead Management
Smart Views
Contact Management
Sales Pipeline
Task Management
Calendar
Email Integration
Tags
Workflow Automation
Import/Export
Activity History
Track Milestones
Total Features
15
15

💰 Pricing Comparison

Capsule CRM starts at $21/mo, 57% cheaper than Close's $49/mo.

C

Close Plans

Paid plans only

StartupBest Value
$49/user/mo
  • 3 users
  • Pipeline view
  • Built-in calling
Professional
$99/user/mo
  • Workflows
  • Power Dialer
  • Custom activities
Enterprise
$139/user/mo
  • Predictive Dialer
  • Custom objects
  • Call coaching
Full Close pricing breakdown →
C

Capsule CRM Plans

Free tier available

Free
Free
  • 250 contacts
  • 2 users
StarterBest Value
$21/user/mo
  • 30K contacts
  • 1 pipeline
Growth
$38/user/mo
  • 60K contacts
  • 5 pipelines
  • Workflow automation
Advanced
$60/user/mo
  • 120K contacts
  • 50 pipelines
  • Custom reports
Ultimate
$75/user/mo
  • 240K contacts
  • Implementation support
Full Capsule CRM pricing breakdown →
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❓ Frequently Asked Questions

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