HomeMicrosoft Teams vs Dialpad
Updated March 2026 · Independent Analysis

Microsoft TeamsvsDialpad

Microsoft Teams starts at $4/mo, 85% cheaper than Dialpad's $27/mo. Microsoft Teams is rated higher at 4.4/5 vs Dialpad's 4.3/5.

M
Microsoft Teams

All-in-one collaboration hub with chat, meetings, and file sharing by Microsoft

4.4/5Founded 2017320M+ monthly active users users
Try Microsoft Teams Free →
D
Dialpad

AI-powered business communications platform with voice, video, and messaging

4.3/5Founded 2012100K+ businesses users
Try Dialpad Free →

⚡ Quick Stats

Avg Rating
🏆 Microsoft Teams wins
💰
Starting Price
🏆 Microsoft Teams wins
🔧
Features
🏆 Microsoft Teams wins
🎁
Free Plan
🏆 Microsoft Teams wins

📊 Ratings Breakdown

M

Microsoft Teams

4.4/5 avg
G2 Score4.3/5
Capterra Score4.5/5
Overall Avg4.4/5
D

Dialpad

4.3/5 avg
G2 Score4.4/5
Capterra Score4.3/5
Overall Avg4.35/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Microsoft Teams if you need:
  • Chat & Channels
  • File Sharing
  • Screen Sharing
  • Recording & Transcription
  • Breakout Rooms
Try Microsoft Teams Free →
Choose Dialpad if you need:
  • AI-powered Calling
  • SMS/MMS
  • Team Messaging
  • AI Transcription
  • Real-time Coaching
Try Dialpad Free →

🔧 Feature Comparison

Microsoft Teams uniquely offers Chat & Channels, File Sharing, Screen Sharing. Dialpad uniquely offers AI-powered Calling, SMS/MMS, Team Messaging. Both share 1 features including Video Meetings.

Feature
Microsoft Teams
Dialpad
Video Meetings
Chat & Channels
File Sharing
Screen Sharing
Recording & Transcription
Breakout Rooms
Whiteboard
Together Mode
Background Effects
Live Captions
Polls
Copilot AI
Calendar Integration
Apps & Bots
Phone System
AI-powered Calling
SMS/MMS
Team Messaging
AI Transcription
Real-time Coaching
Call Analytics
IVR
Call Routing
CRM Integration
Voicemail Transcription
Mobile App
Browser Extension
Number Porting
Global Coverage
Total Features
15
15

💰 Pricing Comparison

Microsoft Teams starts at $4/mo, 85% cheaper than Dialpad's $27/mo.

M

Microsoft Teams Plans

Free tier available

Free
Free
  • 100 participants
  • 60-min meetings
  • 5GB storage
Microsoft Teams EssentialsBest Value
$4/user/mo
  • 300 participants
  • 30-hr meetings
Microsoft 365 Business Basic
$6/user/mo
  • 300 participants
  • 1TB storage
Microsoft 365 Business Standard
$12.5/user/mo
  • Desktop Office apps
  • Webinars
Full Microsoft Teams pricing breakdown →
D

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • Unlimited calling
  • AI meetings
  • SMS
Pro
$35/user/mo
  • CRM integration
  • Global SMS
Enterprise
Custom
  • 100% uptime SLA
  • Priority support
Full Dialpad pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

Was this comparison helpful?
📬 Stay updated on SaaS pricing changes
Get notified when tools update their pricing or features

🔗 Related Comparisons