CompareStack/Zoom vs Dialpad
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Updated March 2026 · Independent Analysis

ZoomvsDialpad

Zoom starts at $13.33/mo, 51% cheaper than Dialpad's $27/mo. Zoom is rated higher at 4.5/5 vs Dialpad's 4.3/5.

Z
Zoom

The leading video communications platform for meetings, chat, and webinars

★ 4.5/5Founded 2011300M+ daily meeting participants users
Try Zoom Free →
D
Dialpad

AI-powered business communications platform with voice, video, and messaging

★ 4.3/5Founded 2012100K+ businesses users
Try Dialpad Free →

⚡ Quick Stats

⭐
Avg Rating
Zoom4.5/5
Dialpad4.3/5
🏆 Zoom wins
💰
Starting Price
Zoom$13.33/mo
Dialpad$27/mo
🏆 Zoom wins
🔧
Features
Zoom15
Dialpad15
🏆 Zoom wins
🎁
Free Plan
ZoomYes ✓
DialpadNo
🏆 Zoom wins

📊 Ratings Breakdown

Z

Zoom

4.5/5 avg
G2 Score4.5/5
Capterra Score4.6/5
Overall Avg4.55/5
D

Dialpad

4.3/5 avg
G2 Score4.4/5
Capterra Score4.3/5
Overall Avg4.35/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Zoom if you need:
  • ✓ Screen Sharing
  • ✓ Virtual Backgrounds
  • ✓ Breakout Rooms
  • ✓ Recording
  • ✓ Chat
Try Zoom Free →
Choose Dialpad if you need:
  • ✓ AI-powered Calling
  • ✓ SMS/MMS
  • ✓ Team Messaging
  • ✓ AI Transcription
  • ✓ Real-time Coaching
Try Dialpad Free →

🔧 Feature Comparison

Zoom uniquely offers Screen Sharing, Virtual Backgrounds, Breakout Rooms. Dialpad uniquely offers AI-powered Calling, SMS/MMS, Team Messaging. Both share 1 features including Video Meetings.

Feature
Zoom
Dialpad
Video Meetings
✓
✓
Screen Sharing
✓
✗
Virtual Backgrounds
✓
✗
Breakout Rooms
✓
✗
Recording
✓
✗
Chat
✓
✗
Webinars
✓
✗
Phone System
✓
✗
Whiteboard
✓
✗
AI Companion
✓
✗
Meeting Summary
✓
✗
Live Transcription
✓
✗
Polls
✓
✗
Reactions
✓
✗
Zoom Apps
✓
✗
AI-powered Calling
✗
✓
SMS/MMS
✗
✓
Team Messaging
✗
✓
AI Transcription
✗
✓
Real-time Coaching
✗
✓
Call Analytics
✗
✓
IVR
✗
✓
Call Routing
✗
✓
CRM Integration
✗
✓
Voicemail Transcription
✗
✓
Mobile App
✗
✓
Browser Extension
✗
✓
Number Porting
✗
✓
Global Coverage
✗
✓
Total Features
15
15

💰 Pricing Comparison

Zoom starts at $13.33/mo, 51% cheaper than Dialpad's $27/mo.

Z

Zoom Plans

Free tier available

Basic
Free
  • • 100 participants
  • • 40-min meetings
ProBest Value
$13.33/user/mo
  • • 100 participants
  • • 30-hr meetings
  • • 5GB cloud storage
Business
$18.33/user/mo
  • • 300 participants
  • • Unlimited storage
Enterprise
$22.49/user/mo
  • • 1000 participants
  • • Unlimited storage
Full Zoom pricing breakdown →
D

Dialpad Plans

Paid plans only

StandardBest Value
$27/user/mo
  • • Unlimited calling
  • • AI meetings
  • • SMS
Pro
$35/user/mo
  • • CRM integration
  • • Global SMS
Enterprise
Custom
  • • 100% uptime SLA
  • • Priority support
Full Dialpad pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

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