CompareStack/Capsule CRM vs Zendesk Sell
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Updated March 2026 · Independent Analysis

Capsule CRMvsZendesk Sell

Capsule CRM starts at $21/mo, 16% cheaper than Zendesk Sell's $25/mo. Capsule CRM is rated higher at 4.6/5 vs Zendesk Sell's 4.3/5.

C
Capsule CRM

Smart, simple online CRM for managing contacts and sales pipeline

★ 4.6/5Founded 200910K+ companies users
Try Capsule CRM Free →
Z
Zendesk Sell

Sales CRM by Zendesk designed to enhance productivity and pipeline visibility

★ 4.3/5Founded 2007Part of Zendesk (100K+ customers) users
Try Zendesk Sell Free →

⚡ Quick Stats

⭐
Avg Rating
Capsule CRM4.6/5
Zendesk Sell4.3/5
🏆 Capsule CRM wins
💰
Starting Price
Capsule CRM$21/mo
Zendesk Sell$25/mo
🏆 Capsule CRM wins
🔧
Features
Capsule CRM15
Zendesk Sell15
🏆 Capsule CRM wins
🎁
Free Plan
Capsule CRMYes ✓
Zendesk SellNo
🏆 Capsule CRM wins

📊 Ratings Breakdown

C

Capsule CRM

4.6/5 avg
G2 Score4.7/5
Capterra Score4.5/5
Overall Avg4.6/5
Z

Zendesk Sell

4.3/5 avg
G2 Score4.2/5
Capterra Score4.3/5
Overall Avg4.25/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Capsule CRM if you need:
  • ✓ Sales Pipeline
  • ✓ Task Management
  • ✓ Calendar
  • ✓ Tags
  • ✓ Workflow Automation
Try Capsule CRM Free →
Choose Zendesk Sell if you need:
  • ✓ Pipeline Management
  • ✓ Calling
  • ✓ Sequences
  • ✓ Lead Scoring
  • ✓ Smart Lists
Try Zendesk Sell Free →

🔧 Feature Comparison

Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. Zendesk Sell uniquely offers Pipeline Management, Calling, Sequences. Both share 6 features including Contact Management, Email Integration, Custom Fields.

Feature
Capsule CRM
Zendesk Sell
Contact Management
✓
✓
Email Integration
✓
✓
Custom Fields
✓
✓
Reporting
✓
✓
Mobile App
✓
✓
API
✓
✓
Sales Pipeline
✓
✗
Task Management
✓
✗
Calendar
✓
✗
Tags
✓
✗
Workflow Automation
✓
✗
Integrations
✓
✗
Import/Export
✓
✗
Activity History
✓
✗
Track Milestones
✓
✗
Pipeline Management
✗
✓
Calling
✗
✓
Sequences
✗
✓
Lead Scoring
✗
✓
Smart Lists
✗
✓
Task Automation
✗
✓
Zendesk Integration
✗
✓
Goals Tracking
✗
✓
Activity Feed
✗
✓
Total Features
15
15

💰 Pricing Comparison

Capsule CRM starts at $21/mo, 16% cheaper than Zendesk Sell's $25/mo.

C

Capsule CRM Plans

Free tier available

Free
Free
  • • 250 contacts
  • • 2 users
StarterBest Value
$21/user/mo
  • • 30K contacts
  • • 1 pipeline
Growth
$38/user/mo
  • • 60K contacts
  • • 5 pipelines
  • • Workflow automation
Advanced
$60/user/mo
  • • 120K contacts
  • • 50 pipelines
  • • Custom reports
Ultimate
$75/user/mo
  • • 240K contacts
  • • Implementation support
Full Capsule CRM pricing breakdown →
Z

Zendesk Sell Plans

Paid plans only

TeamBest Value
$25/agent/mo
  • • 2 pipelines
  • • Email integration
Growth
$69/agent/mo
  • • 10 pipelines
  • • Sequences
Professional
$149/agent/mo
  • • Lead scoring
  • • Task automation
Full Zendesk Sell pricing breakdown →
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❓ Frequently Asked Questions

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