HomeSalesforce vs Capsule CRM
Updated March 2026 · Independent Analysis

SalesforcevsCapsule CRM

Capsule CRM starts at $21/mo, 16% cheaper than Salesforce's $25/mo. Capsule CRM is rated higher at 4.6/5 vs Salesforce's 4.4/5.

S
Salesforce

The world's #1 CRM platform for sales, service, marketing, and more

4.4/5Founded 1999150K+ customers users
Try Salesforce Free →
C
Capsule CRM

Smart, simple online CRM for managing contacts and sales pipeline

4.6/5Founded 200910K+ companies users
Try Capsule CRM Free →

⚡ Quick Stats

Avg Rating
🏆 Capsule CRM wins
💰
Starting Price
🏆 Capsule CRM wins
🔧
Features
🏆 Salesforce wins
🎁
Free Plan
SalesforceYes ✓

📊 Ratings Breakdown

S

Salesforce

4.4/5 avg
G2 Score4.4/5
Capterra Score4.4/5
Overall Avg4.4/5
C

Capsule CRM

4.6/5 avg
G2 Score4.7/5
Capterra Score4.5/5
Overall Avg4.6/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose Salesforce if you need:
  • Opportunity Management
  • Lead Management
  • Sales Forecasting
  • Reports & Dashboards
  • AppExchange Marketplace
Try Salesforce Free →
Choose Capsule CRM if you need:
  • Sales Pipeline
  • Task Management
  • Calendar
  • Custom Fields
  • Tags
Try Capsule CRM Free →

🔧 Feature Comparison

Salesforce uniquely offers Opportunity Management, Lead Management, Sales Forecasting. Capsule CRM uniquely offers Sales Pipeline, Task Management, Calendar. Both share 4 features including Contact Management, Workflow Automation, Email Integration.

Feature
Salesforce
Capsule CRM
Contact Management
Workflow Automation
Email Integration
Mobile App
Opportunity Management
Lead Management
Sales Forecasting
Reports & Dashboards
AppExchange Marketplace
Einstein AI
Custom Objects
API Access
Marketing Automation
Service Cloud
Commerce Cloud
Sales Pipeline
Task Management
Calendar
Custom Fields
Tags
Reporting
API
Integrations
Import/Export
Activity History
Track Milestones
Total Features
15
15

💰 Pricing Comparison

Capsule CRM starts at $21/mo, 16% cheaper than Salesforce's $25/mo.

S

Salesforce Plans

Free tier available

Free Suite
Free
  • Up to 2 users
  • Lead & contact management
  • Basic email marketing
Starter SuiteBest Value
$25/user/mo
  • Sales flows
  • Email marketing
  • Commerce storefront
Pro Suite
$100/user/mo
  • Forecasting
  • Quoting
  • AppExchange access
Enterprise
$165/user/mo
  • Advanced customization
  • Workflow automation
Unlimited
$330/user/mo
  • Premier support
  • Sandbox
  • Full AI
Full Salesforce pricing breakdown →
C

Capsule CRM Plans

Free tier available

Free
Free
  • 250 contacts
  • 2 users
StarterBest Value
$21/user/mo
  • 30K contacts
  • 1 pipeline
Growth
$38/user/mo
  • 60K contacts
  • 5 pipelines
  • Workflow automation
Advanced
$60/user/mo
  • 120K contacts
  • 50 pipelines
  • Custom reports
Ultimate
$75/user/mo
  • 240K contacts
  • Implementation support
Full Capsule CRM pricing breakdown →
🔔 Get notified when prices change

❓ Frequently Asked Questions

Was this comparison helpful?
📬 Stay updated on SaaS pricing changes
Get notified when tools update their pricing or features

🔗 Related Comparisons