CompareStack/SugarCRM vs Zendesk Sell
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Updated March 2026 · Independent Analysis

SugarCRMvsZendesk Sell

SugarCRM starts at $19/mo, 24% cheaper than Zendesk Sell's $25/mo. Zendesk Sell is rated higher at 4.3/5 vs SugarCRM's 3.8/5.

S
SugarCRM

AI-powered CRM platform for mid-market and enterprise businesses

★ 3.8/5Founded 20047K+ customers users
Try SugarCRM Free →
Z
Zendesk Sell

Sales CRM by Zendesk designed to enhance productivity and pipeline visibility

★ 4.3/5Founded 2007Part of Zendesk (100K+ customers) users
Try Zendesk Sell Free →

⚡ Quick Stats

⭐
Avg Rating
SugarCRM3.8/5
Zendesk Sell4.3/5
🏆 Zendesk Sell wins
💰
Starting Price
SugarCRM$19/mo
Zendesk Sell$25/mo
🏆 SugarCRM wins
🔧
Features
SugarCRM15
Zendesk Sell15
🏆 SugarCRM wins
🎁
Free Plan
SugarCRMNo
Zendesk SellNo

📊 Ratings Breakdown

S

SugarCRM

3.8/5 avg
G2 Score3.8/5
Capterra Score3.8/5
Overall Avg3.8/5
Z

Zendesk Sell

4.3/5 avg
G2 Score4.2/5
Capterra Score4.3/5
Overall Avg4.25/5

⚡ Quick Verdict

Independent analysis based on features, pricing, and user ratings

Choose SugarCRM if you need:
  • ✓ Opportunity Management
  • ✓ Sales Forecasting
  • ✓ AI Predictions
  • ✓ Workflow Automation
  • ✓ Campaign Management
Try SugarCRM Free →
Choose Zendesk Sell if you need:
  • ✓ Pipeline Management
  • ✓ Calling
  • ✓ Sequences
  • ✓ Lead Scoring
  • ✓ Smart Lists
Try Zendesk Sell Free →

🔧 Feature Comparison

SugarCRM uniquely offers Opportunity Management, Sales Forecasting, AI Predictions. Zendesk Sell uniquely offers Pipeline Management, Calling, Sequences. Both share 6 features including Contact Management, Email Integration, Reporting.

Feature
SugarCRM
Zendesk Sell
Contact Management
✓
✓
Email Integration
✓
✓
Reporting
✓
✓
Mobile App
✓
✓
API
✓
✓
Custom Fields
✓
✓
Opportunity Management
✓
✗
Sales Forecasting
✓
✗
AI Predictions
✓
✗
Workflow Automation
✓
✗
Campaign Management
✓
✗
Case Management
✓
✗
Role-based Access
✓
✗
Third-party Integrations
✓
✗
Data Enrichment
✓
✗
Pipeline Management
✗
✓
Calling
✗
✓
Sequences
✗
✓
Lead Scoring
✗
✓
Smart Lists
✗
✓
Task Automation
✗
✓
Zendesk Integration
✗
✓
Goals Tracking
✗
✓
Activity Feed
✗
✓
Total Features
15
15

💰 Pricing Comparison

SugarCRM starts at $19/mo, 24% cheaper than Zendesk Sell's $25/mo.

S

SugarCRM Plans

Paid plans only

EssentialsBest Value
$19/user/mo
  • • Contact management
  • • Pipeline
Standard
$59/user/mo
  • • Forecasting
  • • Quotas
Advanced
$85/user/mo
  • • AI predictions
  • • Geo mapping
Premier
$135/user/mo
  • • Revenue intelligence
  • • Advanced AI
Full SugarCRM pricing breakdown →
Z

Zendesk Sell Plans

Paid plans only

TeamBest Value
$25/agent/mo
  • • 2 pipelines
  • • Email integration
Growth
$69/agent/mo
  • • 10 pipelines
  • • Sequences
Professional
$149/agent/mo
  • • Lead scoring
  • • Task automation
Full Zendesk Sell pricing breakdown →
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❓ Frequently Asked Questions

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